These are not the prices I’m looking for. (Photo: hellochris)
Let us never negotiate out of fear. But let us never fear to negotiate.
-John F. Kennedy
In December 2008, well-known marketing consultant John Jantsch asked me what my small business predictions were for 2009. This was my answer:
2009 will be the year for small businesses to get advertising at 70-90% off. Recessions mean budget cuts for larger corporations, which means advertising cancellations, just as in the “dot-com depression” of 2001 and 2002. There will be fire sales on remnant advertising, whether print, TV, radio, or online. In 2002, I bought $250,000+ of radio advertising for $10,000 because a big pharma advertiser pulled out a week before the ads were to go live. If you play your cards right, you can cut your CPA (cost-per-acquisition) in half.
The following sample dialogue demonstrates exactly how someone can buy $250,000+ of media for $10,000, and how you can reap the rewards of an advertising collapse.
If you’d rather acquire profitable customers for pennies instead of dollars, this article is for you…
Jedi Minds Tricks: How to Get $250,000 of Advertising for $10,000
Life is not fair. For those who understand the few rules that matter in negotiation, this is good news—it’s possible to get much more than others expect to offer you.
Negotiating is, for most, an uncomfortable attempt at impromptu haggling. For the experienced “dealmaker”, a more useful term, it is a planned sequence of predictable objections and responses that can be orchestrated to produce the desired outcome. It’s like planning three or four moves ahead in chess, forcing an opponent to put themselves in check-mate.
Some of the most effective strategies and set-ups are illustrated in the following sample dialogue for a print advertisement. The dealmaker (D) in question has planned the entire sequence and all questions in advance.
Note: Even if you don’t practice all of these common gambits, some of which can end up being games of mutual make-believe, it is important to recognize them or you cannot counter them.
To preserve the flow of the dialogue and its usefulness as a template, the principles are put in parentheses ( ) when used and then explained at the end of the article. I have used three of them alone (1, 5, and 7) to get more than $250,000 of radio advertising on 150+ stations for $10,000, $20,000 full-page print advertisements for less than $4,000, and 50% off of car purchases, among others.
Negotiating is predictable and learnable. Simple phrases and questions can be used over and over again to reap huge dividends.
Practice small, practice often, and view it as a game—it’s a game worth winning.
First introductory call:
D: “Hi, may I speak with someone about advertising in your magazine?” (Transfer to Cheryl) “Hi, Cheryl, my name is _______ and I’m Director of Marketing at ________ Company. We’re considering advertising with you but are also looking at [competing magazine A] and [competing magazine B]. When does the next issue close and go to print? Can you please e-mail me your rate card and current discounts?”
June 20th at 3:30pm (1):
D: “Hi, Cheryl, we’re deciding today which magazine we’re going with. You’re competing against [competing magazines] and we can only choose one. We’re looking to do a full 12-month roll-out but are doing a one- or two-month test first. What is the best price you can offer on a full-page four-color ad?” (2)
Cheryl: “Hmmm… well, I suppose we could do $2,500.”
D: “$2,500?!! Yikes…” (3)
(or “$2,500?!! Wow. Based on the other mags, I was expecting a lot less…”)
30 seconds of excruciating silence later:
Cheryl: “Uh…It’s possible we could go as low as $2,300, but I’d have to speak with my boss.”
D: “What else could you add to that? Could we write a product review, add in a 1/6th-page ad, a classified? Perhaps we could get a one-time mailing to your subscriber mailing list? It’s important that we make this first time a homerun.” (4)
Cheryl: “I’d have to check.”
D: “OK, well I need to get on the phone with my board [partner, supervisor, etc.] in 15 minutes. I’ll tell you now that $2,300 isn’t very competitive. Can you call me in ten after speaking with your boss?” (5)
10 minutes later:
Cheryl: “We can do $1,850 but just this once. I can also give you a product review of 300 words and a classified.”
D: “Is that really the best you can do?” (2)
Cheryl: “I think so.”
D: “I have authorization right now to pay $1,200 (6), but I’d need to go through my [superior of some type] otherwise. Can you ask your boss now if we can do that?”
Two minutes later:
Cheryl: “She said that we can do $1,500.”
D: “I have to speak with my [superior]. I’ll call you back in five minutes.”
Five minutes later:
D: “Hi, Cheryl. Here’s the situation. I have them on the other line and they want to decide on one magazine now. I want to go with you guys but you’re higher than the other two competitors. We’re not that far apart here. If we can just split the difference and do $1,350, I can fax you the insertion order now and have a check FedEx’d overnight to arrive at your desk tomorrow morning. I have 20 minutes before FedEx closes. Can we split the difference to $1,350 and I’ll get the check off? Let’s just do it and call it a day.”
Cheryl: (after a pause and speaking with someone in the office) “OK, $1,350 it is. Where should I send the insertion order?”
That is how a hypothetical dealmaker gets a $5,000 package for $1,350. How $5,000? In addition to the main full-page ad, he or she secured a 1/2-page product review worth at least $1,500 and a classified ad worth $500, bringing the total package value to $5,000, purchased at 73% off.
Here are the principles in order used:
Principle 1: Negotiate just prior to the other side’s deadlines. If purchasing advertising, find out when the space or air time must be filled and negotiate last minute. No one will sell you hard goods such tractors for $5 to get rid of them, but this happens all the time with ad space, as it is worth $0 if not filled. It expires like food products on a shelf. The same approach can be used for cars if you find out when new models come in or when sales quotas are calculated. In this dialogue, assuming the deadline for ad submission is June 30th and the rate card for a full-page ad is $3,000, the follow-up call is around June 20th at around 3:30pm your time (just prior to FedEx drop-off deadlines).
Principle 2: Make them negotiate against themselves. Give them multiple chances to lower their own price before making an offering yourself. People will often offer less than you were planning to ask for.
Principle 3: Use a “flinch” whenever someone mentions their first discounted offer. Recoil in shock and then be silent. DO NOT speak, even if the other side says nothing for minutes (I often check e-mail during this battle of wills). The tension is uncomfortable, and the salesperson usually fills this void with a concession.
Principle 4: Increase value while lowering price. Ask for bonuses as you negotiate on the original dollar amount. Most people across the negotiating table let these slip while too focused on negotiating a single price. Our goal is to get the most advertising per dollar, so add to the package as you cut price. This also gives you items to later concede or remove for further discounts.
Principle 5: Never be the ultimate decision maker. Having partners or superiors, often imagined, with veto power allows you to negotiate hard and make impossible demands without being viewed as a bastard and damaging the ongoing relationship with the other side. This is the same reason business people perfectly capable of negotiating their own deals use lawyers as go-betweens: to blame points of disagreement on “legal” and create a non-hostile bargaining environment where egos don’t collide.
Principle 6: Use intelligent “bracketing.” If the list price is $2,000 and I want to pay $1,500, for example, I’ll offer $1,000, creating a $500 buffer on either side of the target price. The other side will offer $1,750, I’ll compromise at $1,250, and then we’ll settle at $1,500. “Let’s just split the difference” creates the illusion that they are getting a concession from us when, in fact, it was all pre-planned.
Principle 7: Practice using the “firm offer.” This is when, rather than asking the non-committal “Can you do $___?” you make an if-then commitment such as “If you can do $____, we will pay you now.” The latter is an offer of payment rather than idle haggling. To circumvent this entire phone conversation, it is possible to use a pre-emptive firm offer and send an e-mail stating that you are prepared to immediately pre-purchase one ad—whether full-page, half-page, or 1/3rd-page; whichever they prefer—at 30% or 40% of rate card. To make this “firm offer” even harder to resist, FedEx them three signed checks for 30% of each of those ad sizes and tell them to cash one, whichever preferred, or rip them all up.
Negotiate once per item (whether a one-page ad or a 12-month radio campaign) and do it hard.
Once a price is agreed upon, do not renegotiate the price again. Be tough as hell but be fair. A deal is a deal.
Here are a few other tips for purchasing media:
1. If dealing with national magazines, consider using a print or “remnant ad” buying agency such as Manhattan Media or Novus Media that specializes in negotiating discounted pricing of up to 90% off rate card. Feel free to negotiate still lower using them as a go-between.
2. Ask for a 15% “mail-order discount” or “first-time advertiser discount”.
3. Ask for a discount for paying upfront vs. net-30 or ask for the standard 2% discount for paying net-10 instead of net-30. This can often be negotiated with their accounting after settling on the ad price with a sales rep.
4. Once you have strong cash-flow and know ads in a certain magazine are consistently profitable, offer to pre-pay 3-12 issues at a time for an additional 30-40% off. Don’t ask—make a firm offer to show that it’s not window shopping.
The Tim Ferriss Show is one of the most popular podcasts in the world with more than 900 million downloads. It has been selected for "Best of Apple Podcasts" three times, it is often the #1 interview podcast across all of Apple Podcasts, and it's been ranked #1 out of 400,000+ podcasts on many occasions. To listen to any of the past episodes for free, check out this page.
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133 Replies to “Jedi Mind Tricks: How to Get $250,000 of Advertising for $10,000”
Great tips on negotiating. I have been using these same tactics for years. Works in offline as well as online. They don’t have the same deadlines of course, but advertising spends in general are down right now so buyers are in a strong position to negotiate rates.
Saw this and thought you would be interested:
Loved the book 🙂
(Just finished reading the updated version – read the first version 2 or 3 times…)
Think this is my first comment on your blog. Anyway…
“Once you have strong cash-flow and know ads in a certain magazine are consistently profitable, offer to pre-pay 3-12 issues at a time for an additional 30-40% off. Don’t ask—make a firm offer to show that it’s not window shopping. ”
Do you mean you’d get 30-40% off the $1,350 ( so ~ $950 for the shole $5,000s worth of advertising), or 30-40% off the $3k for full page ad?
I’ve just launched a new product, and I’m having difficulty getting sales. I’m not sure if it’s the advertising or the layout of the single-page sales site.
I was hoping you could have a look, because I’d REALLY appreciate any thoughts you have.
The best way to contact me is via e-mail.
Dear Tim and everyone else,
Am 23 and a wage slave. Read your book. period.
I believe in announcing and time stamping all my progress (some call it: observations and measurements). I have defined my dreamlines and am creating them all. by this time next year I will have completed DEAL and will be on my way to mastery….
Cheers, Will be sharing these success tips/stories as they come along…..
Looking forward to partying among the new rich.
One problem with your technique is that it assumes a salesperson can actually get in touch with their manager so quickly. Further, market-leading multimedia companies often have ad rates segmented by business type to ensure that one business category is not unfairly favoring one company. Thus, negotiating is a moot point.
I don’t see this as a problem. For the most part, you’re going to be advertising with a niche magazine or radio. In many cases, the people share a small office and they are sitting across from each other.
Even if they can’t get in touch with their superior, this is a SMALL issue and can be worked around. You can still make the hard offer and you can still have them contact you later. They can often push passed their deadline dates even though they hate doing it.
If you don’t negotiate, it’s because you’re afraid, not because it’s moot.
Don’t get caught up in minor details that are easy to fix.
First of all, great book and wonderfully liberating ideas.
But you seem to spend a lot more than a couple hours a week
commenting on your blog. You wouldn’t by any chance be
Great tactics Tim. Simple and specific. Also I’d like say: Thank You! for the book – it was mind-opening and it showed me completly new directions.
I traveled to solve a business when I discovered your book.
I arrived at the airport at 1:00 am and went to eat something. Before eating, I saw a bookstore and I felt I should go there.
Upon entering the bookstore, I tried some interesting reading in the business sector when his book caught my attention as it was the only book that place.
I read half of it while waiting at the airport and was very impressed.
Really this is one of the best book I’ve ever read.
I have a small Musa and am starting another company. I’ll apply your ideas to the fullest. I hope to meet him one day somewhere and can be sure that I will not ask what you do! Rsrs
Thank you very much!
Luis Fernando Fraga
Thank you so much for your wonderfull book 4hww! You changed my life!!!!!!!!! You write beautifully!!!
Just a note on this article. I am a magazine owner and I flinch as i read this article! Please be aware should everybody insist on paying remnant rates there would very soon be no magazines!
Hey Tim, thank you for this wonderful post. The word-by-word script is super useful and I just used it to negotiate a $500/mth advertisement down to $200/mth and on top of that, got the advertiser to throw in a FB blast and a directory listing. Note: I used it to advertise on the number one website of my niche. Not a magazine but it works too.
This is my first time negotiating an advertising rate. I usually just run away seeing the insane amount of money they ask for. So thank you for showing me the light and saving me a lot of money that could be better spent else where. I didn’t even get to use all 7 principles. I’m sure it would be even better if I did.
It seems that you have expertise on everything and you can gain a lot of things with limited resources. I really liked it and I am now feeling that my life is also changing slowly (though I didn’t get much success till date). I would like to see you writing about stock market. There are hundreds of books on investment and trading and most of them don’t work. Probably you can hack the stock market and come up with some smart ideas to make money.
You can’t hack the stock market, if you know less than the many, many people who are trying to beat the market, how can you do better?
Your best bet is to read up on how Warren Buffet has invested, and go with a similar approach, the biggest differences with him is:
Never think short term, an investment is for the long term.
Only invest in ideas that you understand.
Invest in good, strong companies that provide real value to their customers.
Though for the small investor, simply matching the market, through index tracking unit trusts can be the best way to invest, as the fees are very low, and your risk is lower, while you’ll never ‘beat’ the market, more than half of managed funds also fail to beat the market, and they charge fees of 1-2% of your investment, per year!
Great article! Thank you so much for the media suggestions at the end. Do you have any suggestions for TV remnant buying agencies?
Thanks a million.
It’s really help.
Mr. Ferriss, at this point I really want to thank you from the bottom of my heart of your book “Th 4-Hour Workingweek” as well as your blog. As been a small entrepreneur since -95 and working totally nuts mount of work I have found my safe haven from you. With your great guidance I have started to make a tremendous changes in my life, so our small daughter and my wife would see much more than a short glimpse of me on a daily basis.
Love it, Tim! This will help me bring [Moderator: blog name removed.] to the masses just a little bit faster!
Is paying for magazine ads still an effective way to promote your product? Isn’t it better to use Google Ads or Facebook Ads?
Thanks mate, God bless you